Convert uncertain visitors
Answer product and pricing questions while purchase intent is still high.
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Designed
for calm,
built to last.
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LUMINA
ShopBest SellersAboutJournalSupport
Designed
for calm,
built to last.
FortunBase
Turn website questions into customers.
FortunBase learns your business and answers visitors instantly—before uncertainty becomes an abandoned cart or another support ticket.
Train it on your content. Add it with one script.
02 / 06The problem
Questions shouldn’t become queues.
When visitors can’t get an answer in the moment, they leave, delay the purchase, or open another support ticket. FortunBase helps you solve routine questions right on your website.
- Fewer repetitive tickets
- More purchase confidence
- Help while your team is offline
The same question asked 20 times
shouldn’t need 20 manual replies.
What it does
One assistant, three jobs.
Resolve repetitive questions
Handle FAQs before they become another support ticket.
Stay available after hours
Keep helping customers even when your team is offline.
Fast answers, less manual repetition.
How it works
From your knowledge to their answer.
Simple setup. Website-first support.
Add sources
Websitefortunbase.co
Help Centerhelp.fortunbase.co
FAQs.pdf1.2 MB
Add more sources
Knowledge preview
Search knowledge
- What is your return policy?Learned
- How long does shipping take?Learned
- Do you offer bulk discounts?Learned
- Do you have a warranty?Learned
- …
Chat widget
CustomizeBehavior
Primary color
#1E3C32
Welcome message
Hi! How can we
help you today?
help you today?
Suggested prompts
Shipping timeReturn policyAdd prompt
How can we help?
We’re here to answer your questions.
Hi! How can we
help you today?
Shipping timeReturn policy
Ask a question…
Powered by FortunBase
Embed script
Paste this script before the </body> tag on your website.
<script src="https://cdn.fortunbase.co/ widget.js" data-id="YOUR_ID"> </script>Copy script
Ready to go live
01Add your website and docs
Import the content customers already ask about.
02Review what it learned
Check the knowledge and tune the assistant.
03Customize the widget
Match your brand, welcome message, and prompts.
04Paste one script
Embed FortunBase on your website and go live.
Product showcase
It feels native to your website.
FortunBase adapts to your brand so the assistant feels like part of the experience—not a bolt-on chat box.
- Match brand colors
- Customize the welcome message
- Suggest starting questions
- Control where it appears
- Review conversations
One widget. Your brand. Their experience.
Ready to start
Your next customer
already has a question.
Give them a useful answer while they are still on your website.
Build your FortunBase assistantTrain it on your content. Add it with one script.
Website widget setup in minutes.